Raw bagels - really?

TPP dearly loves his coffee shop. It's both a good thing and a bad thing that they really don't do food. Now they do have some pastries, and now they have bagels, and a bagel slicer, even cream cheese, but they just don't get it.  They don't have a toaster!  This means the bagels are served raw.  Now even really, really good bagels are no good raw; they're only good toasted. If you want a bagel with a smear, it automatically means the bagel is toasted. A woman ordered a bagel and cream cheese this AM and she looked at it in amazement when she got it, because it was raw.  What's the deal?, she asked.  This isn't NYC, they just don't know about bagels, and they certainly don't know about good bagels. Yeah, she says, I used to live in NY, so I know.  Good thing this shop doesn't decide to serve eggs! It's like in India knowing that you have to ask for your eggs to be fried on both sides if you don't want a runny top, and then finding out they don't cook the eggs at all. But here even if you order a toasted bagel you're out of luck at this shop.  Personally, this is a crime against nature; raw bagels are just wrong.  Right?